Total Credits: 1 including 1 Personnel/Human Resources - Non-technical
The tools for managing performance and addressing misconduct are not identical. The failure to point this out to leaders has often resulted in the use of the wrong tool. Reinforcing good performance and securing improvements in performance requires skill in coaching employees, making effective requests, and providing effective feedback. This course provides practical knowledge and scripts for setting, communicating, and enforcing performance expectations, such that personal and employer liability is avoided.
Important CPE Credit Instructions_READ BEFORE WEBCAST UPDATED (442.7 KB) | Available after Purchase |
Performance Management Handout (2.5 MB) | Available after Purchase |
Michael J. Mirarchi is recognized as a leading expert in employment-related lawsuit prevention. As an Employee Relations Counselor, he is dedicated to helping employers stay litigation-free. Drawing from over 30 years of experience in employment and labor law, as an employer defense attorney and as a Human Resources Vice President, he developed a unique litigation-avoidance program. Through it, participants acquire significantly increased practical knowledge and a higher level of confidence in addressing employee relations issues than they have ever had before. He has presented his “Reset the Clock” program over 1,200 times to more than 30,000 leaders at employer facilities across North America. Mr. Mirarchi believes that the vast majority of leaders want to exercise their abilities with fairness, integrity and professionalism. Nevertheless, if you lead people long enough, there are plenty of opportunities to run into potential liability situations. In these situations, leaders who know what to do and how to do it have a tremendous advantage over those who don’t, in avoiding lawsuits. He has presented the HR Professional version of this program for SHRM Chapters across the country, annually for Dallas HR. In 2013, Mike was recognized as the first inductee into the HRSouthwest Conference Speaker Hall of Fame. Over the last 25 years, he has consistently been one of the highest-rated speakers, excelling in content, professionalism and delivery. In conjunction with various employer, industry and professional associations, he has conducted live TV broadcasts, webinars and on-line employee relations programs, in addition to presenting at their regional and national conferences. Mr. Mirarchi has a B.S. in Business Administration and a Law Degree from Seton Hall University.
Wed, Jul 09, 2025 - 08:00am to 09:01am HAST
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Thu, Jul 24, 2025 - 10:00am to 11:01am HAST
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Sat, Jul 26, 2025 - 06:00am to 07:01am HAST
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Sat, Aug 09, 2025 - 04:00am to 05:01am HAST
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Sat, Sep 13, 2025 - 08:00am to 09:01am HAST
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Tue, Sep 30, 2025 - 10:00am to 11:01am HAST
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Fri, Oct 10, 2025 - 04:00am to 05:01am HAST
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Tue, Oct 28, 2025 - 06:00am to 07:01am HAST
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Wed, Nov 05, 2025 - 09:00am to 10:01am HAST
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Wed, Nov 26, 2025 - 11:00am to 12:01pm HAST
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Tue, Dec 02, 2025 - 05:00am to 06:01am HAST
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Thu, Dec 18, 2025 - 07:00am to 08:01am HAST
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Mon, Dec 29, 2025 - 09:00am to 10:01am HAST
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Tue, Jan 13, 2026 - 11:00am to 12:01pm HAST
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Thu, Jan 29, 2026 - 05:00am to 06:01am HAST
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Wed, Feb 04, 2026 - 07:00am to 08:01am HAST
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Fri, Feb 27, 2026 - 09:00am to 10:01am HAST
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Tue, Mar 03, 2026 - 11:00am to 12:01pm HAST
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Thu, Mar 19, 2026 - 04:00am to 05:01am HAST
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Sat, Apr 04, 2026 - 06:00am to 07:01am HAST
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Tue, Apr 21, 2026 - 08:00am to 09:01am HAST
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Wed, May 06, 2026 - 10:00am to 11:01am HAST
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Fri, May 29, 2026 - 04:00am to 05:01am HAST
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Wed, Jun 10, 2026 - 06:00am to 07:01am HAST
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Thu, Jun 25, 2026 - 08:00am to 09:01am HAST
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Wed, Jul 15, 2026 - 10:00am to 11:01am HAST
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Sat, Jul 25, 2026 - 04:00am to 05:01am HAST
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Thu, Aug 06, 2026 - 06:00am to 07:01am HAST
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Fri, Aug 28, 2026 - 08:00am to 09:01am HAST
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Managers and supervisors at all levels
08/2024
Please contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199).
Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org
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