Total Credits: 1 including 1 Communications and Marketing - Non-technical
When you're working with clients, it's not always smooth sailing (though we wish it was). Often we need to have difficult conversations. Whether it's to overcome objections, negotiate a new contract, or manage a conflict, these conversations can be navigated successfully with the right tools. This workshop gives you those tools and an understanding how how the human mind works when it comes to processing communication in difficult situations.
Important CPE Credit Instructions_READ BEFORE WEBCAST UPDATED (442.7 KB) | Available after Purchase |
Navigating Difficult Conversations with Clients Handout (1.7 MB) | Available after Purchase |
Jill Schiefelbein is an award-winning entrepreneur, author, and communication strategist. She taught business communication at Arizona State University for 11 years before venturing into entrepreneurship. Jill’s business, The Dynamic Communicator®, helps organizations navigate the physical and digital communication spaces to attract customers, increase sales, and lead more impactful teams. Her latest book, Dynamic Communication: 27 Strategies to Grow, Lead, and Manage Your Business hit stores March 2017. Jill is currently pursuing her doctorate degree at the University of South Florida's Muma College of Business, where she's studying the impact of artificially intelligent video avatars in the customer experience lifecycle in business-to-business sales--an exciting new field of study at the intersections of synthetic media, communication, and relational commerce.
Fri, Apr 19, 2024 - 10:00am to 11:07am HAST
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Sat, May 11, 2024 - 04:00am to 05:07am HAST
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Mon, May 20, 2024 - 06:00am to 07:07am HAST
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Sat, Jun 01, 2024 - 04:00am to 05:07am HAST
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Fri, Jun 07, 2024 - 08:00am to 09:07am HAST
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Tue, Jun 11, 2024 - 01:00pm to 02:07pm HAST
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Mon, Jun 17, 2024 - 04:00am to 05:07am HAST
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Tue, Jul 02, 2024 - 06:00am to 07:07am HAST
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Sat, Jul 20, 2024 - 04:00am to 05:07am HAST
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Wed, Jul 24, 2024 - 08:00am to 09:07am HAST
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Tue, Aug 06, 2024 - 01:00pm to 02:07pm HAST
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Wed, Aug 28, 2024 - 04:00am to 05:07am HAST
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Wed, Sep 04, 2024 - 06:00am to 07:07am HAST
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Sat, Sep 14, 2024 - 04:00am to 05:07am HAST
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Tue, Sep 24, 2024 - 08:00am to 09:07am HAST
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Mon, Oct 07, 2024 - 10:00am to 11:07am HAST
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Fri, Oct 25, 2024 - 04:00am to 05:07am HAST
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Fri, Nov 08, 2024 - 07:00am to 08:07am HAST
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Tue, Nov 19, 2024 - 02:00pm to 03:07pm HAST
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Wed, Dec 04, 2024 - 11:00am to 12:07pm HAST
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Sat, Dec 07, 2024 - 05:00am to 06:07am HAST
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Fri, Dec 13, 2024 - 05:00am to 06:07am HAST
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Thu, Dec 26, 2024 - 07:00am to 08:07am HAST
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Fri, Jan 03, 2025 - 04:00am to 05:07am HAST
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Sat, Jan 18, 2025 - 06:00am to 07:07am HAST
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Sat, Feb 08, 2025 - 06:00am to 07:07am HAST
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Tue, Feb 11, 2025 - 02:00pm to 03:07pm HAST
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Mon, Feb 24, 2025 - 10:00am to 11:07am HAST
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Mon, Mar 03, 2025 - 04:00am to 05:07am HAST
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Wed, Mar 19, 2025 - 05:00am to 06:07am HAST
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Fri, Apr 11, 2025 - 07:00am to 08:07am HAST
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Tue, Apr 22, 2025 - 01:00pm to 02:07pm HAST
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Mon, May 05, 2025 - 03:00am to 04:07am HAST
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Wed, May 21, 2025 - 05:00am to 06:07am HAST
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Mon, Jun 02, 2025 - 07:00am to 08:07am HAST
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Sat, Jun 07, 2025 - 05:00am to 06:07am HAST
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Wed, Jun 11, 2025 - 09:00am to 10:07am HAST
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Wed, Jun 18, 2025 - 03:00am to 04:07am HAST
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Jill Schiefelbein
Please contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199).
Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org
Group Internet Based
Online Registration
Please contact the ACPEN help desk 1-877-602-9877 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.
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