HR Investigations – Episode 2 – Interview Techniques
Total Credits: 2 including 2 Personnel/Human Resources - Non-technical
- Average Rating:
- 2
- Categories:
- ACPEN Industry Institute | Personal Development | Human Resources
- Faculty:
- Daniel Porter, CFE
- Course Levels:
- Intermediate
- Duration:
- 2 Hours
- License:
- Expires 30 day(s) after program date.
Description
Human Resources professionals are often tasked with investigating allegations of employee misconduct, discrimination, and others. Investigation training is traditionally presented from the position of an outsider looking in, such as a governmental agency, law firm, or private investigator. HR investigations require similar skills, but the environment and the approach are quite different. This session provides best practices for interviewing to gather accurate information, such as creating and asking open ended questions, effective listening, and understanding verbal and non-verbal communication. Attendees will end the session with takeaways to immediately implement in future HR investigations. Two of three Episodes in the series.
Basic Course Information
Learning Objectives- Define interview
- Learn differences between closed and open questions
- Improve listening skills
- Learn to analyze verbal communications
- Detect and understand non-verbal communications
- Learn methods to document results
Major Subjects
- Interview terminology
- Types of questions
- Levels of listening
- Verbal and nonverbal communications
- Documenting results
Course Materials
Important CPE Credit Instructions_READ BEFORE WEBCAST UPDATED (442.7 KB) | Available after Purchase |
HR Investigations – Episode 2 – Interview Techniques Handout (10.3 MB) | Available after Purchase |
Faculty

Daniel Porter, CFE Related Seminars and Products
Daniel Porter, CFE, has conducted civil and criminal investigations for over 30 years as a licensed private investigator, a loss prevention manager, and as an investigator with the State of Tennessee. While he was Investigations Manager with the Tennessee Department of Transportation (an organization with over 4,000 employees and a budget of more than $1 Billion) he created an investigations section and was responsible for investigations of fraud, waste, and abuse. Currently, he is an investigator in the Special Investigations Unit in the Office of the Comptroller of the Treasury, of the State of Tennessee where he investigates fraud involving public funds.
He is a Cum Laude graduate from Middle Tennessee State University's Criminal Justice Program and a CFE. He has made presentations at AGA, IIA, and CFE conferences as well as to governmental agencies in various states including the Tennessee Bureau of Investigations and the Indiana CPA Society. He has provided law enforcement training certified by the Tennessee Peace Officers Standards and Training Commission. He is a guest lecturer at Middle Tennessee State University and the Vanderbilt University School of Law. He previously served as President and Vice President of the Middle Tennessee Chapter of the Association of Certified Fraud Examiners and was selected the Chapter's Member of the Year in 2003.
Dates
Tue, May 13, 2025 - 08:00am to 10:00am HAST
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Fri, May 30, 2025 - 10:00am to 12:00pm HAST
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Mon, Jun 09, 2025 - 04:00am to 06:00am HAST
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Sat, Jun 21, 2025 - 07:00am to 09:00am HAST
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Tue, Jun 24, 2025 - 06:00am to 08:00am HAST
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Tue, Jul 15, 2025 - 08:00am to 10:00am HAST
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Thu, Jul 31, 2025 - 01:00pm to 03:00pm HAST
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Fri, Aug 01, 2025 - 04:00am to 06:00am HAST
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Sat, Aug 09, 2025 - 07:00am to 09:00am HAST
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Mon, Aug 18, 2025 - 06:00am to 08:00am HAST
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Fri, Sep 12, 2025 - 08:00am to 10:00am HAST
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Mon, Sep 29, 2025 - 10:00am to 12:00pm HAST
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Mon, Oct 13, 2025 - 04:00am to 06:00am HAST
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Wed, Oct 29, 2025 - 06:00am to 08:00am HAST
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Mon, Nov 10, 2025 - 09:00am to 11:00am HAST
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Fri, Nov 14, 2025 - 11:00am to 01:00pm HAST
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Thu, Dec 11, 2025 - 05:00am to 07:00am HAST
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Sat, Dec 13, 2025 - 06:00am to 08:00am HAST
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Tue, Dec 30, 2025 - 07:00am to 09:00am HAST
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Fri, Jan 09, 2026 - 09:00am to 11:00am HAST
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Tue, Jan 20, 2026 - 11:00am to 01:00pm HAST
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Wed, Feb 04, 2026 - 05:00am to 07:00am HAST
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Sat, Feb 21, 2026 - 06:00am to 08:00am HAST
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Fri, Feb 27, 2026 - 07:00am to 09:00am HAST
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Mon, Mar 02, 2026 - 09:00am to 11:00am HAST
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Thu, Mar 26, 2026 - 01:00pm to 03:00pm HAST
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Thu, Apr 09, 2026 - 04:00am to 06:00am HAST
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Fri, Apr 24, 2026 - 06:00am to 08:00am HAST
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Thu, May 14, 2026 - 08:00am to 10:00am HAST
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Thu, May 28, 2026 - 10:00am to 12:00pm HAST
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Wed, Jun 03, 2026 - 04:00am to 06:00am HAST
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Wed, Jun 24, 2026 - 06:00am to 08:00am HAST
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Sat, Jun 27, 2026 - 06:00am to 08:00am HAST
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Additional Info
Basic Course Information
Prerequisites NoneAdvanced Preparation None
Designed For Finance management, business management, HR Professionals
Original Recording Date
09/2024
Yellow Book No
Course Developer D.Porter Solutions
Date Added to Catalog 09/16/2024
Additional Information
Complaint Resolution PolicyPlease contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199).
Official Registry Statement
Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org
Instructional Delivery Method
Group Internet Based
Course Registration Requirements
Online Registration
Refund/Cancellation Policy
Please contact the ACPEN help desk 1-877-602-9877 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.
Promo Video
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