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Live Webcast Replay

Conflict Resolution and Effective Communication Training

Total Credits: 1.2 including 1.2 Personnel/Human Resources - Non-technical

Average Rating:
Not yet rated
Categories:
ACPEN Industry Institute |  Human Resources |  Personal Development |  Professional Development
Faculty:
Mayra I. Alvarez, MHRM
Course Levels:
Intermediate
Duration:
1.2 Hour
License:
Expires 30 day(s) after program date.
Dates
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Description

Strong teams communicate openly, listen actively, and handle conflict with respect. This engaging session helps participants recognize different communication styles, manage misunderstandings, and turn tough conversations into opportunities for collaboration. Through discussions and practical tools, team members will build confidence in addressing challenges while strengthening trust and connection in the workplace.

Basic Course Information

Learning Objectives
  • Identify their own communication style and recognize others' preferences
  • Apply effective strategies to manage and resolve conflict constructively
  • Practice active listening and empathetic communication
  • Approach difficult conversations with confidence and professionalism

Major Subjects
  • Communication
  • Confllict Resolution

Course Materials

IMPORTANT_CPE Credit Instructions_Read Before Webcast_2025 Update (434.2 KB) Available after Purchase
Conflict Resolution and Effective Communication Training Handout (9.4 MB) Available after Purchase

Faculty

Mayra I. Alvarez, MHRM Related Seminars and Products

Mayra I. Alvarez is a Leadership and Work Coach, HR Executive, and Facilitator dedicated to helping professionals find clarity, confidence, and purpose in their careers. With over a decade of experience in Human Resources and Talent Development, Mayra specializes in empowering individuals and organizations to foster strong communication, authentic leadership, and emotionally intelligent workplaces.

Through her coaching and training programs, she equips teams with the tools to navigate conflict, enhance collaboration, and lead with intention. Passionate about personal growth and workplace well-being, Mayra blends practical strategies with a human-centered approach that inspires lasting change.

Dates

Mon, Jan 19, 2026 - 9:00 AM to 10:12 AM HAST
Wed, Feb 04, 2026 - 5:00 AM to 6:12 AM HAST
Mon, Feb 16, 2026 - 9:00 AM to 10:12 AM HAST
Wed, Mar 04, 2026 - 5:00 AM to 6:12 AM HAST
Mon, Mar 16, 2026 - 8:00 AM to 9:12 AM HAST
Wed, Apr 01, 2026 - 4:00 AM to 5:12 AM HAST
Mon, Apr 20, 2026 - 8:00 AM to 9:12 AM HAST
Wed, May 06, 2026 - 4:00 AM to 5:12 AM HAST
Mon, May 18, 2026 - 8:00 AM to 9:12 AM HAST
Wed, Jun 03, 2026 - 4:00 AM to 5:12 AM HAST
Mon, Jun 15, 2026 - 8:00 AM to 9:12 AM HAST
Wed, Jul 08, 2026 - 4:30 AM to 5:42 AM HAST
Mon, Jul 20, 2026 - 8:00 AM to 9:12 AM HAST
Wed, Aug 12, 2026 - 4:30 AM to 5:42 AM HAST
Mon, Aug 31, 2026 - 8:00 AM to 9:12 AM HAST
Wed, Sep 09, 2026 - 4:30 AM to 5:42 AM HAST
Mon, Oct 12, 2026 - 8:00 AM to 9:12 AM HAST
Wed, Oct 14, 2026 - 4:30 AM to 5:42 AM HAST
Wed, Nov 11, 2026 - 5:30 AM to 6:42 AM HAST
Mon, Nov 23, 2026 - 9:00 AM to 10:12 AM HAST
Wed, Dec 09, 2026 - 5:30 AM to 6:42 AM HAST
Mon, Jan 04, 2027 - 9:00 AM to 10:12 AM HAST
Wed, Jan 13, 2027 - 5:30 AM to 6:42 AM HAST
Wed, Feb 10, 2027 - 5:30 AM to 6:42 AM HAST
Mon, Feb 15, 2027 - 9:00 AM to 10:12 AM HAST
Wed, Mar 10, 2027 - 5:30 AM to 6:42 AM HAST
Mon, Mar 29, 2027 - 8:00 AM to 9:12 AM HAST
Wed, Apr 14, 2027 - 4:30 AM to 5:42 AM HAST
Mon, May 10, 2027 - 8:00 AM to 9:12 AM HAST
Wed, May 12, 2027 - 4:30 AM to 5:42 AM HAST
Wed, Jun 09, 2027 - 4:30 AM to 5:42 AM HAST
Mon, Jun 21, 2027 - 8:00 AM to 9:12 AM HAST

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation  None
Designed For All professionals, managers, leadership, or general staff
Original Recording Date 10/25
Yellow Book No
Course Developer Mayra I Alvarez, MHRM
Date Added to Catalog 10/25

Additional Information

Complaint Resolution Policy

Please contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199). 


Official Registry Statement

Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org


Instructional Delivery Method

Group Internet Based


Course Registration Requirements

Online Registration


Refund/Cancellation Policy

Please contact the ACPEN help desk 1-877-602-9877 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer. 


Promo Video

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